Senior Food Box Coordinator (CSFP)

Job Description

Summary of Position

CSFP Coordinator is responsible for the overall coordination, management and distribution of the Texas Department of Agriculture’s Commodity Supplemental Food Program, which provides food to seniors 60 and above. In this position you will work closely with clients of the program and direct food distribution to these clients in a drive-thru or direct delivery style food distribution model.

Summary of Duties/Responsibilities
• Facilitate program distributions, including set up, client intake, and distributing product, while maintaining program standards and compliance at community distribution sites
• Screen and enroll program participants (over the phone and in person), track participation and regularly update/maintain program records in Link2Feed
• Work closely with program contacts at Texas Department of Agriculture to ensure program compliance
• Educate eligible senior clients about the benefits of CSFP, while referring non-eligible individuals to alternate resources
• Conduct outreach to encourage awareness and expansion of CSFP, and other HPFB programs
• Perform general administrative functions such as answer phone calls, respond to voicemails, sent text message reminders, create/update fliers and calendars, print distribution materials, etc.
• Works closely with the CSFP Product Coordinator in updating the CSFP pick-up/delivery schedule
• Ensure that all health and safety standards are met according to established guidelines
• Complies with all health regulations and other laws that govern food handling
• Contributes to team effort by accomplish related results as needed
• Evaluates existing procedures and recommends improvements to the Assistant Director
• Represent HPFB Programs at community events, coalitions, etc.
• Resolve program challenges with a focus on continuous improvement
• Runs daily reports at the end of each working day
• All other duties as assigned by supervisor

Mental and Physical Demands:
• The person in this position needs to adapt well in the face of workplace stressors, such as customer complaints, compliance offenses, competing programmatic priorities and maintaining the safety of people and property.
• The person should be able to quickly diagnose and resolve issues at a distribution.
• While performing the duties of this job, the employee is required to stand, walk, sit; handle, or feel objects, tools or controls; reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl; talk or hear.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The employee must occasionally lift and/or move up to 40 pounds.

Environmental Factors:
• The noise level in the work environment is moderate
• This person should have the ability to work outdoors at a variety of locations. This program operates in non-hazardous weather conditions rain or shine, year-round
• Reliable transportation and a valid driver’s license is required for travel to sites within our 29-county service area; must be willing to travel during normal business hours at least 50% of the time

Qualifications:
• Bachelors of Science (B.S.) or Bachelors of Arts (B.A.) or experience in related field
• Working knowledge and proficiency of the following computer software programs: Mircosoft Word, Excel, PowerPoint, Outlook; basic database systems
• Excellent verbal and written communication skills
• Ability to work with numbers and keep an accurate records of budgets, numbers and spreadsheet management
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to adapt to various professional environments, personalities, styles
• Ability to lift, pull, push 50 pounds
• Ability to politely be firm and decisive. Good judgement and discretions
• Ability to work cooperatively with other staff, volunteers, and agency personnel
• Ability to multitask under a variety of conditions

Company DescriptionThe mission of High Plains Food Bank is to alleviate hunger in the Texas Panhandle. Founded in 1982, High Plains Food Bank (HPFB) is a nonprofit organization serving as the clearing house for collection, storage, and distribution of donated and purchased grocery products, providing aide to the top 29 counties in the Texas Panhandle. HPFB partners with 165 different agencies, including churches, senior centers, child care facilities, halfway houses, soup kitchens, Kids Cafes, emergency pantries, shelters, and other nonprofits. Counties in our 30,000 square mile service area include Armstrong, Briscoe, Carson, Castro, Childress, Collingsworth, Cottle, Dallam, Deaf Smith, Donley, Gray, Hale, Hall, Hansford, Hardeman, Hartley, Hemphill, Hutchinson, Lipscomb, Moore, Ochiltree, Oldham, Parmer, Potter, Randall, Roberts, Sherman, Swisher, and Wheeler.

Many families in the Texas Panhandle are food insecure, or truly make choices between paying utilities or buying food each month. HPFB can provide 4 meals worth of food for every dollar donated, in part due to our membership with Feeding America and their nationwide partnerships. Other sources of donated food include the USDA’s Emergency Food Assistance Program, local food drives, grocery stores, processing plants, and individual donors. Additionally, HPFB purchases food to supplement the warehouse supply in order to provide a variety of foods high in nutritional value. HPFB accepts donations and make recurring giving easy through our secure web page: hpfb.org/donate. The need is real, and your help is vital.

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