Remote Customer Support Executive / Call Centre / CSR – Day and Night Shift (Work from home)
Job Description
? *Job Title:** Customer Support Executive
? *Job Type:** Full-time / Part-time / Intern
? *Location:** Remote
? *Salary Range:** $30 to $48 per hour
? *Job Overview:**
We are seeking a detail-oriented and customer-focused Remote Customer Support Executive to provide exceptional service to our clients. You will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience through various communication channels, including email, chat, and phone.
? *Responsibilities:**
– Respond to customer inquiries in a timely and professional manner
– Resolve customer issues and complaints with empathy and efficiency
– Ensure customer satisfaction by providing accurate and helpful information
– Collaborate with other team members to resolve complex customer problems
– Maintain detailed records of customer interactions and transactions
? *Requirements:**
– 1+ years of experience in customer support or a related field
– Excellent communication skills, both written and verbal
– Strong problem-solving abilities and attention to detail
– Ability to work independently and as part of a team
– Proficiency in Microsoft Office and customer support software
? *Please note:** We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other legally protected group status. We also comply with all regulations prohibiting discrimination based on criminal background.
If you are passionate about providing top-notch customer service and are looking for a rewarding opportunity to grow in your career, we would love to hear from you. Apply now to join The Ward Team as a Customer Support Executive!