Job Description
MyCHN is a nonprofit organization providing Medical, Dental, Behavioral Health, and Pharmacy services to communities in the South Houston and Gulf Coast area. We were founded in 2008 with one provider, three exam rooms and a big dream. Today, we have over 100 providers and more than 15 locations. MyCHNs mission is to provide quality care that uplifts, supports, and shapes healthy communities while addressing financial and social barriers.
Job Summary:
The Registered Dental Assistant is responsible for assisting the dentist and dental hygienist in the direct provision of primary care dental services to patients of the health center. The Dental Assistant is also responsible for sterilization, preparation and inventory control of dental instruments and supplies. The Registered Dental Assistant is committed to ensuring a positive patient experience and following PCMH guidelines and principles.
Duties and Responsibilities:
Assists patients in resolving minor difficulties, answering their questions, and giving directions to patients as authorized by the dentist Serves as dentists chair-side assistant/prepares operatory for patient treatment
Exposes and develops dental radiographs and performs independent procedures as delegated and directed by the dentist in accordance with state regulations and law
Maintains dental department equipment and work areas in compliance with health center policies and procedures relative to infection control and safety issues, including the sterilization of all reusable dental instruments and equipment and the proper disposal of all contaminated or potentially contaminated materials
Maintains adequate operatory supplies and compiles a list for inventory control and ordering purposes
Assists with various clinical and administrative functions of the center as appropriate and as time permits
As directed by a supervisor, performs other related and/or necessary tasks to achieve organization goals and objectives
Comprehensive knowledge of dental assisting techniques and procedures for all phases of general dentistry
Ability to communicate effectively, clearly, concisely with others, consistently demonstrate positive/proactive customer service attitude
Consistently maintains ethical behaviors exemplary of quality public service and fair standards, inclusively, among all employees and members of the public
Must be cognizant of the expectations and concerns of the health centers dental patients and be able to respond in an empathetic and professional manner
Follow guidelines for patient preparation and dismissal according to Dental Department policy and protocol
Performs independent procedures as delegated and directed by the dentist in accordance with state regulation and law and Dental Department directive and protocol
Maintains Dental Department equipment in accordance with manufacturers directions and Dental Department policy and protocol
Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control, exposure control and safety issues
Maintains a list of all Dental Department patients, monitors patient flow, and assists the Dental Director, dentist(s) and dental hygienist(s) in assuring that all patient records and documents, including encounter forms and routing slips, are properly and accurately completed and filed
Receives and places necessary telephone calls consistent with professional matters, clinic business and patient care of the Dental Department
Insures the sterility of all reusable dental instruments and equipment in accordance with Dental Department directive and protocol
Insures the proper disposal of all contaminated or potentially contaminated materials in accordance with Dental Department directive, center policy as well as state and federal regulation(s)
Performs all functions in full compliance with the Centers and the Dental Department Exposure Control Plan including but not limited to the use of Personal Protective Equipment and Universal Precautions
May be asked to perform other duties that align with CHNs mission, including but not limited to participation on clinical committees, providing education,
Quality Review and/or other activities on or off sites
Responsible for personal compliance in full, with all applicable federal, state, local and center rules, regulations, protocols, and procedures including but not limited to the participation of a Dental Assistant in the provision of clinical dental care, as well as those relating to, but not limited to personnel issues, workplace safety, public health, and confidentiality
Required Skills/Abilities:
Skill in providing excellent customer service and support; organizing and prioritizing workload
Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic, and professional backgrounds
Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships, effectively assist providers; work toward goals and objectives of draft priorities
Ability to receive constructive feedback including evaluation of providers productivity and practice attributes
High ethical standards
Well-organized and self-directed
Team player
Ability to relate to people at all levels in the organization
Good communication skills
Consumer advocate for quality health and dental care and services
Ability to handle multiple projects at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols.
Ability to operate computer, copier, and fax machine
Ability to perform each position
responsibility satisfactorily with or without reasonable accommodation
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Ability to understand that safety is a condition of employment. Unsafe acts or conditions will be reported to the Clinical Dental Supervisor
Must be willing to travel between CHN health centers
Must be willing to work evening hours and weekends if necessary
Preferred Skills/Abilities:
Bilingual (Spanish) preferred
Required Education and Experience:
High school diploma or GED certificate
Completion of accredited course in dental assisting
Registered Dental Assistant licensure
Current CPR/BLS
Current Radiology Certification
Preferred Education and Experience:
None
Supervision Responsibilities:
None
Physical Requirements
Frequently required to sit, talk, and stand
Frequently required to utilize hand and finger dexterity
The employee must occasionally lift and/or move up to 50 pounds
Specific frequently vision abilities required by this job include: Close vision, Color vision, Peripheral vision, Depth perception , and Ability to adjust focus
Work Environment:
BLOODBORNE PATHOGENS EXPOSURE LEVEL: 1 (HIGH)
Noise Level: Moderate
Benefits:
Health Insurance with the employee monthly premium paid 100% by MyCHN
Dental Insurance with the employee monthly premium paid 100% by MyCHN
401 (k) with up to 4% company matching
Paid Time Off accrues 128 hours the first year. The amount accrued increases as years of service increases.
Sick Time of 40 hours per year
Personal Time/Birthday of 8 hours per year
$15,000 of Basic Life Insurance coverage paid by MyCHN
Continuing Education Stipend of $200/year
Continuing Education of 40 hours
Referral Bonus
Flexible schedules
High opportunity for growth
Other benefits offered: Vision, Short-Term Disability, Long-Term Disability, Hospital Indemnity, Critical Illness, etc.
Putting Our Heart into Your Care
MyCHN (Community Health Network) is a local healthcare provider dedicated to providing excellence in care and service. We currently operate in Brazoria, Harris, and Galveston counties.
MyCHN (Community Health Network) is a healthcare organization with 14 locations throughout the greater Houston area that offers multiple services for whole-person care.