PT Federal Work Study – Student Success Navigator – (Student Affairs)
Job Description
* This position will be primarily at Levine Campus
Perform general clerical tasks to include customer service and other administrative duties in support of the department’s daily operations.
• May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.
• May process basic data entry or maintain logs/records.
• May direct callers to appropriate personnel.
• May assist students with accessing their online lab activities.
• May assists with administering assessment tests.
• May utilize computer systems to create and proofread documents, correspondence and reports.
• May distribute and sort mail to appropriate destinations.
• May file and copy documents as directed.
• Performs other duties as assigned.
• Eligibility for Federal Work-Study Program and financial need
• Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
• Satisfactory academic standing by maintaining a 2.0 GPA or higher
• Satisfactory telephone and customer service skills
Knowledge, Skills, Abilities and Worker Characteristics:
• Good reading, writing and communication skills
• Ability to follow oral and written instructions
• Ability to maintain confidential information
• Ability to operate office equipment and utilizes office computer systems
• Ability to work both independently and with others
• Ability to work with individuals with diverse backgrounds
• Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public