Medical Receptionist
Job Description
We are seeking a Medical Receptionist to join our team! You will be responsible for helping patients by providing excellent customer service and resolving issues.
Responsibly
• Responsible for conducting eligibility screenings, assessment of patient financial requirements, and counseling patients on insurance benefits and co-payments
• Screen and evaluate patients for existing insurance coverage.
• Re-verify benefits and obtains authorization and/or referral after treatment plans have been discussed, prior to initiation of treatment.
• Ensures appropriate signatures are obtained on all necessary documents
• Checking patient in and out of their appointment with providers
• Document progress notes to the patient’s file and the office computer system.
• Participate in ongoing, comprehensive training programs as required.
• Scheduling appointments and follow up as needed for the patient.
• Selling and ordering health products for patients.
Qualifications
• High school diploma or GED
• Previous experience in the medical field, customer service, or other related fields minimum 2-years
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent communication skills
Experience and skills required
• Excellent written and spoken English, Spanish (bilingual preferred but not required)
• A good telephone manner, ability to handle a high call volume
• Great face-to-face people skills
• Computer skills
• Effective organizational, time management, facilitation, and prioritization skills
• The ability to communicate with people of all levels within a business
• A true team player and strong department leader
• Persistence, drive, and enthusiasm
Job Type: Full-time
Pay: $15.00 – $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
• Paid time off
Schedule:
• 8 hour shift
• Day shift
• Weekends as needed
Education:
• High school or equivalent (Preferred)
Experience:
• Medical receptionist: 1 year (Preferred)
Work Location: In person