Director of F&B at Upcoming Hotel
Job Description
Position Overview
Ropeswing Hospitality Group is seeking a forward-thinking Director of Food & Beverage to lead our our F&B operations at an up and coming luxury hotel located in Downtown Bentonville, AR.
The Director of Food & Beverage is the force behind all food and beverage outlets within the Downtown Bentonville Hotel, which features two restaurants, three bars, in-room dining, banquets, and catering. Your mission is to deliver extraordinary guest experiences, drive revenue growth, and ensure operational excellence.
The ideal candidate will have a passion for culinary innovation, a strong background in crafting memorable experiences, impactful leadership skills, and a track record of financial success. Ideal start date in Spring 2025.
Key Responsibilities
Operational Management
Oversee daily operations of multiple outlets, ensuring consistency and top-tier service quality.
Develop and enforce SOPs to maintain high standards of food, beverage, and overall guest satisfaction.
Ensure all health, safety, and hygiene standards meet local regulations and company policies.
Strategic Planning
Create and execute both short- and long-term strategies to boost revenue, optimize costs, and enhance profitability.
Analyze market trends, customer feedback, and competitor insights to continuously refine and innovate offerings.
Collaborate with the culinary team to design on-brand, cost-effective menus that resonate with target demographics.
Financial Management
Develop and manage the annual F&B budget, forecasting revenue, expenses, and profit margins.
Monitor key financial metrics-labor costs, food/beverage expenses-and take corrective actions when needed.
Negotiate contracts with suppliers to balance cost-effectiveness with quality standards.
Team Leadership
Recruit, mentor, and inspire a high-performing F&B team, including managers, chefs, and frontline staff.
Foster a positive workplace culture that values teamwork, professionalism, and growth.
Conduct regular performance evaluations, providing timely feedback and development opportunities.
Guest Experience
Champion exceptional guest service by setting high standards and promptly addressing any concerns.
Collaborate with sales and events teams to design memorable private functions, weddings, and banquets.
Track online reviews and guest feedback, implementing proactive solutions to elevate service quality.
Marketing & Promotion
Partner with the hotel’s marketing team to create and execute innovative promotions that drive guest traffic.
Develop signature dining experiences, themed events, and local partnerships that resonate with both travelers and the local community.
Stay ahead of industry trends to introduce cutting-edge F&B concepts and maintain a competitive edge.
Qualifications
Education & Experience:
Bachelor’s degree in Hospitality Management, Culinary Arts, or a related field (preferred).
5-7 years of progressive F&B management experience, ideally in a hotel or multi-outlet environment.
In-depth experience overseeing pre-open F&B operations and project management.
Skills & Competencies:
Proven leadership, team-building, and communication skills.
Strong financial acumen, with the ability to manage budgets and interpret P&L statements.
In-depth understanding of current food and beverage trends, including sustainability and local sourcing.
Proficiency in property management systems (PMS) and point-of-sale (POS) technology.
Personal Attributes:
Passionate about delivering unparalleled guest experiences.
Innovative and detail-oriented, always looking for ways to raise the bar.
Results-driven, with a commitment to operational excellence and profitability.
Ropeswing is an Equal Opportunity Employer, and we value diversity. All employment is based on merit, qualification, and business need.