Claims Specialist Senior – Injury
Job Description
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This position is available in Riverside, Irvine, San Diego, Pasadena, Torrance, Thousand Oaks, Sherman Oaks, Fresno, Modesto, Sacramento, and Concord, CA.
As a senior claims specialist on our team, youll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims which may be attorney represented or have additional litigation features youll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.
This is a hybrid role. Youll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, youre welcome to work in the office more than four days per month.
Must-have qualifications
Five years of relevant work experience with two years in claims handling OR
Two years in claims handling and a bachelors degree OR
Four years of relevant work experience with two years in claims handling and an associate degree
Preferred skills
Ability to quickly build rapport and successfully effect settlements
Strong negotiation and customer service skills
Excellent organization and problem-solving skills along with ability to multi-task and prioritize
Demonstrated proficiency analyzing coverage and liability
Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
Two years of injury auto claim handling experience
Compensation
Based on location and level of experience
Fresno, Irvine, Riverside, San Diego, Modesto, Sacramento: You will be paid $40.00 – $47.00 /hour
Santa Clara, Concord, Sherman Oaks, Thousand Oaks, Pasadena and Torrance: You will be paid $44.00 – $51.00/hour
Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
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Equal Opportunity Employer
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