Job Description
About the job Call Center Representative (Remote) US CITIZENS ONLY
Responsibilities
Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support
Schedule and confirm new patient appointments
Compassionately handle questions/concerns as helping consumers is our #1 goal
Use trained sales tactics to reach company goals of appointments set
Various duties as assigned by the Call Center Leadership team
Minimum Education & Experience
High School Diploma required; Associates or Bachelors preferred
Retail, sales, food service, marketing, or Customer Service Experience preferred
Strong keyboarding skills.
Outstanding verbal communication and customer service skills.
Bilingual in Spanish and English a plus
Passion for helping others
Drive to succeed and desire to grow within an organization
About the job Call Center Representative (Remote) US CITIZENS ONLY
Responsibilities
Respond to high volume inbound telephone inquiries from potential patients of the dental practices we support
Schedule and confirm new patient appointments
Compassionately handle questions/concerns as helping consumers is our #1 goal
Use trained sales tactics to reach company goals of appointments set
Various duties as assigned by the Call Center Leadership team
Minimum Education & Experience
High School Diploma required; Associates or Bachelors preferred
Retail, sales, food service, marketing, or Customer Service Experience preferred
Strong keyboarding skills.
Outstanding verbal communication and customer service skills.
Bilingual in Spanish and English a plus
Passion for helping others
Drive to succeed and desire to grow within an organization