Job Description
About the position
As a Barista at Barnes & Noble, you will provide exceptional service to customers by crafting beverages and baked goods, ensuring a delightful experience that complements their visit. Your role involves engaging with customers, making personalized recommendations, and maintaining a clean and welcoming caf? environment. This temporary position emphasizes teamwork and collaboration within the store cluster to enhance overall customer satisfaction.
Responsibilities
? Provide first-class service to customers with every drink and baked good created.
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? Engage with customers to build rapport and ensure a pleasurable experience.
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? Make relevant beverage and food recommendations to enhance customer satisfaction.
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? Maintain a clean and tidy caf? environment, ensuring all merchandise is neatly displayed.
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? Execute operational standards correctly and in a timely manner, adhering to safety and health codes.
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? Protect company assets by controlling waste and shrink effectively.
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? Assist both customers and employees with urgency and care.
Requirements
? Passionate about coffee and caf? products.
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? Positive attitude and enjoyment in working with people.
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? Ability to listen and solve problems effectively.
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? Well-organized, efficient, and capable of multi-tasking.
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? Clear and respectful communication skills.
Nice-to-haves
? Experience in a retail or caf? environment.
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? Knowledge of espresso machines and beverage preparation.
Benefits