Bank Teller/Customer Service Representative
Job Description
About the position
The Bank Teller/Customer Service Representative role involves managing financial transactions and providing excellent customer service in a banking environment. The position requires cash handling, financial record keeping, and assisting customers with their banking needs. This is a contract position based in Phoenix, AZ, with a standard day shift schedule from Monday to Friday.
Responsibilities
Manage all forms of financial accounts within the organization.
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Handle cash transactions including deposits and withdrawals.
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Provide customer service and assist customers with their banking needs.
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Reconcile daily deposit transactions and maintain accurate financial records.
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Analyze fiscal data and ensure compliance with bank standards and processes.
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Answer phone inquiries and provide information to customers.
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Maintain cash drawer and ensure accuracy in cash handling.
Requirements
High school diploma or GED.
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Experience in customer service and cash handling.
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Basic math and computer skills.
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Excellent communication skills.
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Strong dedication to accuracy and efficiency.
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Attention to detail and problem-solving abilities.
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Knowledge of bank standards and processes.
Nice-to-haves
Experience in accounting or finance.
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Reliability and honesty in handling financial transactions.
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Empathy and ability to assist customers effectively.
Benefits
401(k)
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401(k) matching
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Dental insurance
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Employee assistance program
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Flexible spending account
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Health insurance
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Life insurance
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Paid time off
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Tuition reimbursement
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Vision insurance