ashleycrooks67

Customer service representative/ executive
February 18, 2004

About Candidate

As a dedicated and enthusiastic individual, I am deeply passionate about ottering assistance and creating positive experiences for others. With a natural inclination towards creativity and problem-solving, I thrive on finding innovative solutions to meet the needs of customers and clients.
Effective communication lies at the core of my interactions, as I believe in the power of clear and empathetic dialogue to foster understanding and build strong relationships. Whether through written correspondence, phone conversations, or face-to-face interactions, I prioritize active listening and genuine engagement to ensure that every interaction is meaningful and impactful.
Driven by a desire to make a difference and create lasting impressions, I am also drawn to roles in customer service. As a Customer Service Representative or Customer Service Executive, I see the opportunity to leverage my skills and enthusiasm to exceed expectations, address concerns with empathy and efficiency, and contribute to the overall success of the organization.
My goal is to not only meet but exceed customer expectations, leaving them feeling valued, heard, and satisfied with their experience. I am eager to utilize my talents and passion for service in a role where ! can make a positive impact and contribute to the success of both customers and the company alike.

Location

Education

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Student 2021-2024
Montego Bay Community College

At this intuition I majored in Social Work. I am passionate about helping individuals to enhance their overall well-being and especially partaking in advocating for society.

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Student 2017
Mount Alvernia High School

High school was when I realized how engaging, vibrant, helpful, sociable, and outgoing I am. In 5th form, I took the Caribbean Examination Council (CXC) and acquired the following subjects, which lead me to my next educational level: English Language II, Business Principle II, Accounting Principle III, Religious Education II, Social Studies III, Visual Arts II, and Human and Social Biology III.

Work & Experience

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Social Worker Trainee July 10, 2023 - August 26, 2023
Youth Innovation Centre

Working at the Youth Innovation Centre was all about obtaining experience in the social work area and using what I'd learned while pursuing my associate degree in social work. Working with other social workers has fueled my enthusiasm as I've learned a lot, adapted, and applied myself to the best of my skills.

Awards

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JYBT Enterprise Business Program 2023
The JYBT business program has taught me a lot. I pushed myself outside of my comfort zone to learn more about the realities of entrepreneurship. It helped me to realize there is so much more to designing, launching, operating, and maintain a business.