Ahnaf M Alam

1. Designing captivating graphics for brand promotion on Amazon and various social media platforms, and crafting compelling campaigns on MailChimp. 2. Developing and executing innovative concepts to improve customer experience and communication, as well as new and creative process enhancements. 3. Managed customer reviews and feedback, proactively addressing inquiries and ensuring high satisfaction levels with Amazon's services. 4. Maintained a comprehensive understanding of market competitors, predicting their actions and decisions through astute observation, contributing to informed business strategies. 5. Driving product and market research efforts to stay ahead of market trends and identify new opportunities for business growth. 6. Authoring compelling blogs within the Shopify platform to enhance brand storytelling and engage the target audience.

1. Managing client inquiries with a focus on personalized attention, guiding them seamlessly to the designated branch officer for comprehensive assistance. 2. Proactively communicating with clients, ensuring they are well-informed about their banking transactions. Initiating contact to relay the bank's document requirements or notifying them of document availability for convenient collection. 3. Maintaining meticulous client files by consistently updating them with a variety of crucial documents exchanged daily, ensuring accurate and organized record-keeping.