Amazon Virtual Chat Support Associate (Entry-Level, Remote)
Job Description
Job Overview:
Are you tech-savvy with great communication skills? Join Amazons Customer Chat Support Team, where youll provide real-time assistance to customers through chat and email.
Key Responsibilities:
Assist customers with product inquiries, order tracking, returns, and refunds via chat.
Troubleshoot basic technical issues related to Amazon services.
Provide prompt, courteous, and professional customer support.
Escalate complex cases to the appropriate team for resolution.
Maintain customer satisfaction by delivering quick and accurate responses.
Qualifications & Skills:
No experience needed; training is provided.
Strong written communication and typing speed.
Ability to handle multiple chats at once.
A customer-first attitude with problem-solving skills.
Perks & Benefits:
$16$20 per hour, based on experience.
Flexible work shifts, including weekends.
Opportunity for career advancement within Amazon.