Michael Odai Laryea

Printing Citizenship cards for qualified Ghanaian applicants • Investigate applicants before issuing cards out to qualified Ghanaians • Managing and servicing Printers used for printing • Making sure daily reports are made concerning number of applicants attended to. • Met deadlines while maintaining high-quality deliverables. • Performed general maintenance and repair. • Responded quickly to meet customer needs and resolve problems.

Answer and respond to customer inquiries • Build customer relationship • Ensure timely completion of financial statements for the management • Performed administrative duties associated with terminations including updating personnel files accordingly. • Created, maintained and updated employee records according to applicable laws and regulations.

• Manage information technology and computer system • Manage IT staff by recruiting, training and coaching employee • Installation and update of anti-virus • Audit system and assess their outcomes • Monitoring of CCTV and operating camera Report on internet connection and CCTV daily • Coordinated with vendors on the purchase of new equipment and software licenses.

Training and managing junior staff in my team • Prepare reports for management • Train colleagues in how to input and extract data Monitor database efficiency. • Experienced with social media and communications platforms.