Tony Cruz

Primarily responsible for developing close working relationships with clients by building trust, adding value though efficiency, accuracy and becoming an asset for growth and profitability for organization. Takes incoming phone calls and emails to process customer orders, inquiries, updates, return request, technical support and resolution of conflicts or customer dissatisfaction with service and products.

Responsible for generating new revenue from customers in buildings where AT&T pre-deploys network assets such as fiber and Ethernet multiplexing. The primary responsibility of the position will be to sell AT&T enterprise IP services, including EaMIS, EaVPN, and IPFlex, to locations of accounts from all AT&T segments, ranging from SBAC through SCG. There are unique aspects to the position that require superior technical and negotiation skills. From a technical standpoint, the position will verify AT&Ts technical architecture understanding of a property, and will be responsible for updating internal fiber assets DBMS with accurate information.